Friendly, Professional, Knowledgeable and Honest Service
"My homeowner and auto insurances are very important to me. I want the best coverage I can afford at a fair price and with the support of a dependable agent. Having been a client with the current Fairfield County Bank Insurance Services and its former agency for well over 40 years, Allen Vetrosky and Secretary Gail have always met my needs. They have consistently been patient, helpful, and have offered lots of guidance and input as I have pondered important decisions. My insurance claims have been minimal but handled in an efficient, timely fashion. FCB offers friendly, professional, knowledgeable and honest service. My longevity with them speaks volumes for my satisfaction with their treatment of me as an important client."
Seasoned Professionalism, Expertise and Intelligence
"From the very first conversation, Kara Conn had already made an everlasting impression on me.
Kara has the very rare quality of exuding seasoned professionalism, expertise and intelligence AND extremely genuine, friendly, enthusiastic and relatable at the same time.
I know this may be atypical feedback, but she really stood out among the hundreds of professionals I deal with on a monthly basis, and felt it important that you know how well she is representing you and your organization."
Action Auto Rental
Responsive, Timely, and Courteous
"Marscenza provided me with a clear explanation of the claim process and was responsive to my needs. My damages and settlement payment were assessed and issued in a timely manner.
I would like to thank her again for all the courtesy and thoughtfulness she has shown me over the years. She could not have been more professional."
Connie M. Morganti
Exceptional Level of Service
"My name is Terry Fiorito. I have been a customer with Fairfield County Bank Insurance Services for 8 years. I am a former Professional Basketball Referee and Supervisor. This unique life experience, I believe, allows me to express unequivocally that the service Pamela Musinski provided in helping me locate an Insurance Agent in Las Vegas was exceptional.
In the current economic environment many times what separates good companies and great companies is the level of service which is provided.
Be assured Pamela was outstanding.
I look forward to having Fairfield County Bank Insurance Services providing my total insurance needs."
Consistent and Dependable Support
"When I encountered problems with my auto insurance carrier, Angelique Hallinan came to my assistance and swiftly resolved the issue.
No one could ask for more consistent and dependable support from an agent."
Outstanding Service and Support
"Service and support has been outstanding. Pam is extremely knowledgeable and really took the time to understand our needs. She really knows the business and has the resources to keep abreast of this rapidly changing market. She is prompt to return phone calls and e-mails. We are extremely satisfied."
Dean A. Schwartz, President
Sun Porch Structures, Inc.
Health care plans for Ridgefield Academy.
'This is my 8th year of working with Maxine Stone on the health care
plans for Ridgefield Academy. Maxine has a wonderful understanding of
the culture of our school and knows how important it is for us to be
able to provide quality benefits to our employees while being mindful
of budget considerations. She always goes “above and beyond” in all
that she does during the annual renewal process and throughout each
year. Maxine’s understanding of Ridgefield Academy and the benefit
needs of our employees is exceptional. It is truly a pleasure to work
Carol A Forth
'Pam's product knowledge and customer service has helped our
employees maximize their health insurance dollars. She Takes the time
to educate us about all the options, always listening to our concerns
and finding solutions to our problems.'
John B Lee, Focus Medical